ScaleUp Global Privacy Policy

1. Information We Collect

We collect information you provide directly to us when engaging with our platform and advisory services:

• Growth Assessment Information: Your name, business email, phone number, company name, industry, team size, and answers to the 12 CSSE diagnostic questions.
• Contact & Consultation Inquiries: Details submitted via our contact forms, event registration forms, and strategy call booking tools (Calendly).
• Technical Usage Data: Anonymized web analytics, browser types, referrer URLs, and interaction metrics to improve site performance and user experience.

2. How We Use Your Data

The information collected is used exclusively for legitimate business advisory purposes:

• To compute and generate your verified Growth Score and 4-pillar operational bottleneck breakdown.
• To prepare personalized, actionable context for your optional 30-minute growth strategy session.
• To deliver registered event materials, calendar confirmations, and relevant ScaleUp operational insights.
• To maintain system security, detect fraudulent requests, and continuously improve our diagnostic algorithms.

3. Who Sees Your Answers

Your assessment responses and business metrics are visible solely to authorized ScaleUp Global growth strategists assigned to your review. We will never disclose your internal operational scores or company bottlenecks to third parties, competitors, or marketing brokers.

4. Data Storage & Security

We implement enterprise-grade security protocols, including TLS 1.3 encryption in transit, isolated database environments, prepared statement SQL sanitation, and strict role-based access control. Assessment records stored in your browser's local cache remain on your local device and can be cleared at any time by clearing your browser cache.

5. Cookies & Tracking Technologies

We utilize standard functional cookies to preserve active session states and verify CSRF tokens. We may use privacy-preserving analytics to track page completion rates and improve navigational accessibility. You can configure your browser to reject cookies without losing core access to our published insights.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or request complete deletion of your records from our systems at any time. Simply send an email to our data privacy team at info@scaleupglobal.group.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact: